Please transfer the funds to our processing partner share*it! to one of accounts in Germany, France, UK, Finland, or Japan depending on which account is most convenient for you. Thus, you may be able save on international wire transfer fees. Please confirm any fees with your bank so that the full amount is transferred to us.

You will receive the necessary bank account information along with the order confirmation sent by e-mail after our system receives your order.

We recommend that customers in the US and Canada pay by credit card or check to avoid the considerable expense and delays that may be incurred in transferring money to one of our European accounts.

Products to be delivered electronically are generally available for delivery immediately following receipt of payment or within 48 hours. Physical shipments of products are initiated immediately following receipt of payment in most cases.

Customers from Germany with online banking can transfer the funds directly during the online order process. Further information is provided in the order process. These orders are treated as credit card orders, and as such, products are delivered immediately after the order is entered in our system.

To order by wire transfer please return to Online Order Process and select Wire Transfer as payment option.

Customer Service USA:

Customer Service Germany:

Please be aware that ordering online is much quicker than ordering by fax. To avoid unnecessary delays in processing your order we recommend that you use the online order form to place your order.